Delivery & Returns
At Zyliss, we aim to make your shopping experience seamless and sustainable. Here’s everything you need to know about delivery, returns and more.
Delivery Information
How much is shipping?
Free shipping on orders over $49 and $9.99 flat-rate shipping on orders under $49 (With the exception of Northwest Territories, Nunavut, and Yukon, which have a flat-rate shipping of $29.99 on all orders)
How long before my order will ship?
Due to order volumes we anticipate orders will ship within 2 business days. Once your order ships you will receive an automated email with tracking information.
📧 For delivery queries, contact us at support.ca@dkhouseholdbrands.com.
What is your return policy?
You have 30 days after you receive the order to make a return, you are responsible for any return shipping costs and must have the return authorized prior to shipping. Product must be new condition, unused in packaging.
Email us at support.ca@dkhouseholdbrands.com for return authorization.
Need More Help?
If you have any questions regarding orders, deliveries, or returns, please Contact Us.
For full details, please see our Terms & Conditions.
